{"id":79,"date":"2026-07-16T18:30:55","date_gmt":"2026-07-16T18:30:55","guid":{"rendered":"https:\/\/shop2.shop\/faq\/"},"modified":"2026-10-12T12:51:14","modified_gmt":"2026-10-12T12:51:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/shop2.shop\/hi\/faq\/","title":{"rendered":"\u0938\u093e\u092e\u093e\u0928\u094d\u092f \u092a\u094d\u0930\u0936\u094d\u0928"},"content":{"rendered":"
\n
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\u0905\u0915\u094d\u0938\u0930 \u092a\u0942\u091b\u0947 \u091c\u093e\u0928\u0947 \u0935\u093e\u0932\u0947 \u092a\u094d\u0930\u0936\u094d\u0928<\/h2>\n<\/div>\n\n\n\n
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\u0936\u093f\u092a\u093f\u0902\u0917 \u092e\u0947\u0902 \u0915\u093f\u0924\u0928\u093e \u0938\u092e\u092f \u0932\u0917\u0924\u093e \u0939\u0948?<\/p>\n\n\n\n

Orders normally take 1\u20133 business days to process, followed by an estimated 5\u201314 business days for delivery to Singapore. These are estimates, not guaranteed dates. See our \u0928\u094c\u0935\u0939\u0928 \u0928\u0940\u0924\u093f<\/a> for details.<\/p>\n<\/div>\n\n\n\n

\n

\u0915\u094d\u092f\u093e \u092e\u0948\u0902 \u0905\u092a\u0928\u093e \u0911\u0930\u094d\u0921\u0930 \u091f\u094d\u0930\u0948\u0915 \u0915\u0930 \u0938\u0915\u0924\u093e \u0939\u0942\u0902?<\/p>\n\n\n\n

Use our Track Order page<\/a> with your order number and billing email to view your order status. Carrier tracking information is emailed when available; updates may take 3\u20137 business days to appear after dispatch.<\/p>\n<\/div>\n\n\n\n

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\u0906\u092a\u0915\u0940 \u0935\u093e\u092a\u0938\u0940 \u0928\u0940\u0924\u093f \u0915\u094d\u092f\u093e \u0939\u0948?<\/p>\n\n\n\n

Eligible items may be returned within 14 calendar days after confirmed delivery, subject to our \u0935\u093e\u092a\u0938\u0940 \u0914\u0930 \u0927\u0928\u0935\u093e\u092a\u0938\u0940 \u0928\u0940\u0924\u093f<\/a>. Email us before returning anything. The approved return address and instructions are provided by email.<\/p>\n<\/div>\n\n\n\n

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\u0906\u092a \u0915\u0939\u093e\u0902 \u092a\u0939\u0941\u0902\u091a\u093e\u0924\u0947 \u0939\u0948\u0902?<\/p>\n\n\n\n

\u0939\u092e \u0935\u0930\u094d\u0924\u092e\u093e\u0928 \u092e\u0947\u0902 \u0915\u0947\u0935\u0932 \u0938\u093f\u0902\u0917\u093e\u092a\u0941\u0930 \u092a\u0939\u0941\u0902\u091a\u093e\u0924\u0947 \u0939\u0948\u0902\u0964 S$60 \u092f\u093e \u0905\u0927\u093f\u0915 \u0915\u0947 \u0911\u0930\u094d\u0921\u0930 \u092a\u0930 \u092e\u0941\u092b\u093c\u094d\u0924 \u0936\u093f\u092a\u093f\u0902\u0917 \u0915\u0947 \u0938\u093e\u0925 \u092e\u093e\u0928\u0915 \u0935\u093f\u0924\u0930\u0923 S$4.90 \u0939\u0948\u0964<\/p>\n<\/div>\n\n\n\n

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\u092e\u0948\u0902 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0939\u093e\u092f\u0924\u093e \u0938\u0947 \u0915\u0948\u0938\u0947 \u0938\u0902\u092a\u0930\u094d\u0915 \u0915\u0930 \u0938\u0915\u0924\u093e \u0939\u0942\u0902?<\/p>\n\n\n\n

\u0908\u092e\u0947\u0932 admin@shop2.shop<\/a>. For an existing order, include your order number and a brief description of the issue.<\/p>\n<\/div>\n\n

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\u0906\u092a\u0915\u0940 \u0915\u0940\u092e\u0924\u0947\u0902 \u0915\u093f\u0938 \u092e\u0941\u0926\u094d\u0930\u093e \u092e\u0947\u0902 \u0939\u0948\u0902?<\/h3>\n\n

\u0938\u092d\u0940 \u0909\u0924\u094d\u092a\u093e\u0926 \u0915\u0940 \u0915\u0940\u092e\u0924\u0947\u0902 \u0914\u0930 \u091a\u0947\u0915\u0906\u0909\u091f \u092f\u094b\u0917 \u0938\u093f\u0902\u0917\u093e\u092a\u0941\u0930 \u0921\u0949\u0932\u0930 (SGD) \u092e\u0947\u0902 \u0939\u0948\u0902\u0964 \u092d\u0941\u0917\u0924\u093e\u0928 \u0915\u0940 \u092a\u0941\u0937\u094d\u091f\u093f \u0915\u0930\u0928\u0947 \u0938\u0947 \u092a\u0939\u0932\u0947, \u0915\u093f\u0938\u0940 \u092d\u0940 \u0921\u093f\u0932\u0940\u0935\u0930\u0940 \u0936\u0941\u0932\u094d\u0915 \u0938\u0939\u093f\u0924 \u0905\u0902\u0924\u093f\u092e \u0915\u0941\u0932 \u0915\u0940 \u0938\u092e\u0940\u0915\u094d\u0937\u093e \u0915\u0930\u0947\u0902\u0964<\/p>\n<\/div>\n

\n

\u092e\u0948\u0902 \u0915\u093f\u0928 \u092d\u0941\u0917\u0924\u093e\u0928 \u0935\u093f\u0927\u093f\u092f\u094b\u0902 \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u0930 \u0938\u0915\u0924\u093e \u0939\u0942\u0902?<\/h3>\n\n

\u0915\u093e\u0930\u094d\u0921 \u0915\u093e \u092d\u0941\u0917\u0924\u093e\u0928 \u0938\u094d\u091f\u094d\u0930\u093e\u0907\u092a \u0915\u0947 \u092e\u093e\u0927\u094d\u092f\u092e \u0938\u0947 \u0909\u092a\u0932\u092c\u094d\u0927 \u0939\u0948\u0964 Apple Pay \u092f\u093e Google Pay \u092d\u0940 \u0938\u092e\u0930\u094d\u0925\u093f\u0924 \u0921\u093f\u0935\u093e\u0907\u0938 \u0914\u0930 \u092c\u094d\u0930\u093e\u0909\u091c\u093c\u0930 \u092a\u0930 \u0926\u093f\u0916\u093e\u0908 \u0926\u0947 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902\u0964 \u0905\u092a\u0928\u0947 \u091a\u0947\u0915\u0906\u0909\u091f \u092e\u0947\u0902 \u0926\u093f\u0916\u093e\u0908 \u0917\u0908 \u092d\u0941\u0917\u0924\u093e\u0928 \u0935\u093f\u0927\u093f\u092f\u094b\u0902 \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u0930\u0947\u0902\u0964<\/p>\n<\/div>\n

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\u0915\u094d\u092f\u093e \u092e\u0948\u0902 \u0905\u092a\u0928\u093e \u0911\u0930\u094d\u0921\u0930 \u092c\u0926\u0932 \u0938\u0915\u0924\u093e \u0939\u0942\u0902 \u092f\u093e \u0930\u0926\u094d\u0926 \u0915\u0930 \u0938\u0915\u0924\u093e \u0939\u0942\u0902?<\/h3>\n\n

\u0908\u092e\u0947\u0932 admin@shop2.shop<\/a> as soon as possible with your order number and requested change. Changes are not guaranteed once processing or fulfilment begins. See the cancellation terms in our \u0935\u093e\u092a\u0938\u0940 \u0914\u0930 \u0927\u0928\u0935\u093e\u092a\u0938\u0940 \u0928\u0940\u0924\u093f<\/a>.<\/p>\n<\/div>\n

\n

\u0915\u094d\u092f\u093e \u092e\u0947\u0930\u0947 \u0938\u093e\u0930\u0947 \u0938\u093e\u092e\u093e\u0928 \u090f\u0915 \u0938\u093e\u0925 \u0906\u090f\u0902\u0917\u0947?<\/h3>\n\n

\u0906\u0907\u091f\u092e \u0905\u0932\u0917-\u0905\u0932\u0917 \u092d\u093e\u0917\u0940\u0926\u093e\u0930\u094b\u0902 \u0926\u094d\u0935\u093e\u0930\u093e \u092a\u0942\u0930\u0947 \u0915\u093f\u090f \u091c\u093e \u0938\u0915\u0924\u0947 \u0939\u0948\u0902 \u0914\u0930 \u0905\u0932\u0917-\u0905\u0932\u0917 \u0924\u093f\u0925\u093f\u092f\u094b\u0902 \u092a\u0930 \u0905\u0932\u0917-\u0905\u0932\u0917 \u092a\u093e\u0930\u094d\u0938\u0932 \u092e\u0947\u0902 \u092a\u0939\u0941\u0902\u091a \u0938\u0915\u0924\u0947 \u0939\u0948\u0902\u0964 \u0906\u092a\u0938\u0947 \u0915\u0947\u0935\u0932 \u0907\u0938\u0932\u093f\u090f \u0905\u0924\u093f\u0930\u093f\u0915\u094d\u0924 \u0936\u093f\u092a\u093f\u0902\u0917 \u0936\u0941\u0932\u094d\u0915 \u0928\u0939\u0940\u0902 \u0932\u093f\u092f\u093e \u091c\u093e\u090f\u0917\u093e \u0915\u094d\u092f\u094b\u0902\u0915\u093f \u0906\u092a\u0915\u093e \u0911\u0930\u094d\u0921\u0930 \u0915\u0908 \u092a\u093e\u0930\u094d\u0938\u0932 \u092e\u0947\u0902 \u0935\u093f\u092d\u093e\u091c\u093f\u0924 \u0939\u0948\u0964<\/p>\n<\/div>\n

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\u092f\u0926\u093f \u0915\u094b\u0908 \u0935\u0938\u094d\u0924\u0941 \u0915\u094d\u0937\u0924\u093f\u0917\u094d\u0930\u0938\u094d\u0924 \u092f\u093e \u0917\u0932\u0924 \u0939\u094b \u091c\u093e\u0924\u0940 \u0939\u0948 \u0924\u094b \u092e\u0941\u091d\u0947 \u0915\u094d\u092f\u093e \u0915\u0930\u0928\u093e \u091a\u093e\u0939\u093f\u090f?<\/h3>\n\n

Please email admin@shop2.shop<\/a> promptly, preferably within 48 hours of delivery. Include your order number, a description and clear photos of the item, packaging and shipping label. We will review the issue; this does not limit your applicable consumer rights.<\/p>\n<\/div>\n

\n

\u092e\u0948\u0902 \u0938\u0939\u0940 \u0906\u0915\u093e\u0930, \u0930\u0902\u0917 \u092f\u093e \u092a\u0948\u0915 \u0915\u0948\u0938\u0947 \u091a\u0941\u0928\u0942\u0902?<\/h3>\n\n

\u0909\u0924\u094d\u092a\u093e\u0926 \u0935\u093f\u0935\u0930\u0923 \u092a\u0922\u093c\u0947\u0902 \u0914\u0930 \u0905\u092a\u0928\u0947 \u0915\u093e\u0930\u094d\u091f \u092e\u0947\u0902 \u091c\u094b\u0921\u093c\u0928\u0947 \u0938\u0947 \u092a\u0939\u0932\u0947 \u0906\u0935\u0936\u094d\u092f\u0915 \u092a\u094d\u0930\u0915\u093e\u0930 \u0915\u093e \u091a\u092f\u0928 \u0915\u0930\u0947\u0902\u0964 \u0906\u092f\u093e\u092e\u094b\u0902, \u0938\u0902\u0917\u0924\u0924\u093e \u0914\u0930 \u092a\u0948\u0915 \u092e\u093e\u0924\u094d\u0930\u093e \u0915\u094b \u0927\u094d\u092f\u093e\u0928 \u0938\u0947 \u0926\u0947\u0916\u0947\u0902\u0964 \u092f\u0926\u093f \u0906\u092a \u0905\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0939\u0948\u0902, \u0924\u094b \u0905\u092a\u0928\u093e \u0911\u0930\u094d\u0921\u0930 \u0926\u0947\u0928\u0947 \u0938\u0947 \u092a\u0939\u0932\u0947 \u0939\u092e\u0947\u0902 \u0908\u092e\u0947\u0932 \u0915\u0930\u0947\u0902\u0964<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

FAQs How long does shipping take? Orders normally take 1\u20133 business days to process, followed by an estimated 5\u201314 business days for delivery to Singapore. These are estimates, not guaranteed dates. See our Shipping Policy for details. Can I track my order? Use our Track Order page with your order number and billing email to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"footnotes":""},"class_list":["post-79","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t